Delivery policy

Hidden Chaos Delivery Policy

1. Delivery Methods:
We offer several delivery options to meet your needs. Delivery methods include:

  • Home delivery
  • Delivery to a pickup point

2. Delivery Times:
Delivery times vary based on the geographic area and the chosen delivery method. Generally, you can expect to receive your order within the following timeframes:

  • Metropolitan France: 3 to 5 business days
  • Europe: 7 to 21 business days, depending on the destination

3. Delivery Fees:
Delivery fees will be calculated at the checkout and displayed before confirming your purchase. Prices include VAT.

4. Order Tracking:
After dispatch, you will receive a confirmation email containing a tracking number to follow the progress of your order.

5. Delivery Delays:
While we strive to meet delivery timelines, delays may occur due to factors beyond our control (weather conditions, strikes, etc.). In such cases, we will keep you informed and make every effort to resolve the issue as quickly as possible.

6. UE Delivery:
We offer European delivery. Please note that customs or import fees may apply depending on your country. These fees are the responsibility of the buyer.

7. Contact:
For any questions regarding your delivery, please feel free to contact us at: hiddenchaosofficial@gmail.com.