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FAQ

How are delivery costs calculated?

Delivery costs will be calculated when placing your order and will be displayed before confirming the purchase. Prices include VAT.

Do you ship internationally?

Currently we offer delivery within Europe. Please note that customs or import fees may apply depending on your country. These charges are the buyer's responsibility.

What are the delivery times?

Delivery times vary depending on the geographic area and the delivery method chosen. In general, you can expect to receive your order within the following time frames :

  • Metropolitan France: 3 to 5 business days
  • Europe: 7 to 21 business days, depending on destination

Can I return a product if I am not satisfied?

You have 30 days from receipt of your order to return any item that does not suit you. Returned items must be in their original condition, unworn, with tags intact. Return costs are the responsibility of the buyer, except in the event of an error on our part (defective product or error in the order). To find out more, see our Returns and Refunds page.